Dealing With Unpleasant Customers
Not everyone you come into contact with will be easy to deal with. The best strategy when dealing with difficult customers is to smile and be as pleasant and helpful as possible. Go the extra mile to help them and they may be back with an apology for being so unpleasant. You never know what is going on in someone's life, so be kind and empathetic to everyone you come into contact with, especially those pesky, cranky customers!
Bank Robberies
Working as a bank teller means there is a risk you will be a victim of a bank robbery. This can be very scary and sometimes even traumatic depending on the situation. It's important to know what to do in the event of a robbery and follow the bank's guidelines. You will go through robbery training before you are allowed to work directly with the public. It pays to be prepared for whatever might happen.
Con-Artists
Not everyone you come into contact with will be honest. You may come into contact with people that are dishonest and want to take advantage of the bank you are working for. Ths can be very unsettling. You want to be helpful and accommodating, but it's important to follow your institutions rules and regulations. They are there to protect you and the bank. You can't let your guard down for a moment or you might get taken advantage of and incur a loss.
Standing
Standing all day can be an issue for some people. It is recommended that tellers wear comfortable and supportive shoes, and ladies- wear support hose. If you have a medical condition that prevents you from standing for long periods of time, the bank will accommodate your medical condition and allow you to do your job sitting down.
Conclusion
Working as a bank teller can be rewarding, but it's not for everyone. If being a bank teller sounds interesting to you, give it a try. You may even decide a career in banking is the career choice for you!
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